askON communicatiON TO: Site Coordinator 1 (Contact at the library that missed the shift); Site Coordinator 2 (Contact at the library that missed the shift); Site Coordinator 1 (Sender's library's contact); and askON Coordinator (lrupert@ocls.ca) SUBJECT: Missed askON Shift Hello, This message is in regards to the following shift that was missed by someone at ___(ins... read more
College Library TEXT number Centennial College Library 647-694-3455 Conestoga College Library 226-210-0275 (226-210-0ASK) Confederation College Library 807-788-2233 Durham College Library 289-460-2275 (289-460-2ASK) Fleming College 705-749-5516 George Brown College Library 647-931-1830 Georgian College Library ... read more
Guest Accounts TO: Site Coordinator (First contact at the library needing a profile update); askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Library Guest Account Hello, This message is in regards to the askON Guest Account information for your library's resources. I discovered that the guest account isn't working during my shift: Day of the week / Month / Date Shift: ... read more
askON communicatiON Shift Replacement Request - Site Coordinator TO: Site Coordinator Colleagues (askon-site-coordinators@lists.ocls.ca) askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Shift Replacement Request CONTENT: Hello, This message is in regards to the following shift that our staff is unable to fill: Day of the week / Month / Date Shift: Start Hour - End Hour P... read more
*Always suggest calling 911 first in case there is immediate danger* Canada-wide and Ontario-based crisis prevention and crisis help resources: Mental Health: 24/7 number for all post-secondary students: 1-866-925- 5454 http://www.good2talk.ca 24/7 Ontario-wide mental health phone line: 1-866-531-2600 http://www.mentalhealthhelpline.ca/Home/Call Distress Centres Ontario: http://www.dcontario.org/... read more
Crisis Tools Communication LibraryH3lp Contact info Missed Shift Shift Replacement Request Profile Update Request Guest Account Update Request Inappropriate Behaviour Incident Report Partner TEXT numbers Staff Lists askonstaff@lists.ocls.ca: includes all askON staff and interns. ONLY USE for “just in time” service-related info that can help askON staff better serve our visitors askON Site Co... read more
askON communicatiON TO: Site Coordinator (First contact at the library needing a profile update); askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Library Profile Hello, This message is in regards to the following component of your library's profile in the askON portal: ___(identify the profile category/ies in quesion)____. I discovered that the: [x] link was broken [x... read more
askON communicatiON TO: Site Coordinator 1 (Contact at the library whose staff is still logged in); Site Coordinator 2 (Contact at the library whose staff is still logged in); Site Coordinator 1 (Sender's library's contact); and askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Operator Still Logged In Hello, This message is to let you know that [operator name] is lo... read more