Ask Ontario

Inappropriate Behaviour Incident Report

Crisis Tools

Communication

• LibraryH3lp Contact info
• Missed Shift
• Shift Replacement Request
• Profile Update Request
• Guest Account Update Request
• Inappropriate Behaviour Incident Report
• Partner TEXT numbers

Staff Lists

• askonstaff@lists.ocls.ca: includes all askON staff and interns. ONLY USE for “just in time” service-related info that can help askON staff better serve our visitors
• askON Site Coordinators: askON-SCs@ocls.ca
• askON Interns: askON-Interns@lists.ocls.ca

"How To" Docs

• Remote Authentication Troubleshooting
• How to change your password
• How to login and out
• Canned Messages Cheat Sheet
• OntarioLearn Learning Portal info sheet: preliminary information on the Ontario colleges' Learning Portal and how OntarioLearn students will use it.

Site Coordinator Tools

• How to order askON accounts for staff
• How to update your college profile
• Marketing Materials
• LibraryH3lp reporting Training Videos (Program length: 19:19)
• How to run reports - Report Summary for Site Coordinators

askON NEWS

• Spring 2015 
• Winter 2014
• Fall 2013
• Summer 2013