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College TEXT Numbers

1999 views   |   10   13   |   Last updated on Dec 14, 2016   

College Library TEXT number Centennial College Library          647-694-3455 Conestoga College Library 226-210-0275 (226-210-0ASK) Confederation College Library      807-788-2233 Durham College Library 289-460-2275 (289-460-2ASK) Fanshawe College Library              226-400-0121 George Brown College Library    647-931-1830 Georgian College Library            705-9... read more


Missed Shift template

1643 views   |   8   12   |   Last updated on Aug 30, 2023   

askON communicatiON TO: Site Coordinator 1 (Contact at the library that missed the shift); Site Coordinator 2 (Contact at the library that missed the shift); Site Coordinator 1 (Sender's library's contact); and askON Coordinator (lrupert@ocls.ca) SUBJECT: Missed askON Shift Hello, This message is in regards to the following shift that was missed by someone at ___(ins... read more


Crisis Prevention Resources

1494 views   |   9   7   |   Last updated on Feb 06, 2017   

*Always suggest calling 911 first in case there is immediate danger* Canada-wide and Ontario-based crisis prevention and crisis help resources: Mental Health: 24/7 number for all post-secondary students: 1-866-925- 5454 http://www.good2talk.ca 24/7 Ontario-wide mental health phone line: 1-866-531-2600 http://www.mentalhealthhelpline.ca/Home/Call Distress Centres Ontario: http://www.dcontario.org/... read more


LibraryH3lp Contact

1421 views   |   9   11   |   Last updated on May 16, 2017   

phone 1-877-844-5371 email support@libraryh3lp.com ... read more


Shift Replacement Request template

1394 views   |   10   9   |   Last updated on Dec 14, 2023   

askON communicatiON Shift Replacement Request - Site Coordinator TO: Site Coordinator Colleagues (askon-site-coordinators@lists.ocls.ca) askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Shift Replacement Request CONTENT: Hello, This message is in regards to the following shift that our staff is unable to fill: Day of the week / Month / Date Shift: Start Hour - End Hour Pl... read more


Guest Account Update Request

1277 views   |   10   8   |   Last updated on Aug 30, 2023   

Guest Accounts   TO: Site Coordinator (First contact at the library needing a profile update); askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Library Guest Account Hello, This message is in regards to the askON Guest Account information for your library's resources. I discovered that the guest account isn't working during my shift:  Day of the week / Month / Date Shift:... read more


Profile Update Request

1224 views   |   4   10   |   Last updated on Aug 30, 2023   

askON communicatiON TO: Site Coordinator (First contact at the library needing a profile update); askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Library Profile Hello, This message is in regards to the following component of your library's profile in the askON portal: ___(identify the profile category/ies in quesion)____. I discovered that the: [x] link was broken [x] in... read more


Inappropriate Behaviour Incident Report

1063 views   |   6   8   |   Last updated on Oct 27, 2016   

Crisis Tools Communication LibraryH3lp Contact info Missed Shift Shift Replacement Request Profile Update Request Guest Account Update Request Inappropriate Behaviour Incident Report Partner TEXT numbers Staff Lists askonstaff@lists.ocls.ca: includes all askON staff and interns. ONLY USE for “just in time” service-related info that can help askON staff better serve our visitors askON Site Co... read more


Staff Still Logged On Template

865 views   |   0   0   |   Last updated on Aug 30, 2023   

askON communicatiON TO: Site Coordinator 1 (Contact at the library whose staff is still logged in); Site Coordinator 2 (Contact at the library whose staff is still logged in); Site Coordinator 1 (Sender's library's contact); and askON Coordinator (lrupert@ocls.ca) SUBJECT: askON Operator Still Logged In Hello, This message is to let you know that [operator name] is lo... read more


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