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College TEXT Numbers

490 views   |   10   13   |   Last updated on Dec 14, 2016   

College Library TEXT number Centennial College Library          647-694-3455 Conestoga College Library 226-210-0275 (226-210-0ASK) Confederation College Library      807-788-2233 Durham College Library 289-460-2275 (289-460-2ASK) Fanshawe College Library              226-400-0121 George Brown College Library    647-931-1830 Georgian College Library            705-9... read more


Missed Shift template

420 views   |   8   12   |   Last updated on Oct 27, 2016   

askON communicatiON TO: Site Coordinator 1 (Contact at the library that missed the shift); Site Coordinator 2 (Contact at the library that missed the shift); Site Coordinator 1 (Sender's library's contact); and Project Manager (jdawson@ocls.ca) SUBJECT: Missed askON Shift Hello, This message is in regards to the following shift that was missed by someone at ___(inser... read more


Crisis Prevention Resources

345 views   |   9   7   |   Last updated on Feb 06, 2017   

*Always suggest calling 911 first in case there is immediate danger* Canada-wide and Ontario-based crisis prevention and crisis help resources: Mental Health: 24/7 number for all post-secondary students: 1-866-925- 5454 http://www.good2talk.ca 24/7 Ontario-wide mental health phone line: 1-866-531-2600 http://www.mentalhealthhelpline.ca/Home/Call Distress Centres Ontario: http://www.dcontario.org/... read more


LibraryH3lp Contact

332 views   |   9   11   |   Last updated on May 16, 2017   

phone 1-877-844-5371 email support@libraryh3lp.com ... read more


Shift Replacement Request template

304 views   |   10   9   |   Last updated on Dec 12, 2017   

askON communicatiON TO: Site Coordinator Colleagues (askON-SCs@ocls.ca) Project Manager (jdawson@ocls.ca) SUBJECT: askON Shift Replacement Request CONTENT: Hello, This message is in regards to the following shift that our staff is unable to fill: Day of the week / Month / Date Shift: Start Hour - End Hour Please reply to me individually (off-list) if you can offer assistanc... read more


Guest Account Update Request

247 views   |   10   8   |   Last updated on Oct 27, 2016   

Guest Accounts   TO: Site Coordinator (First contact at the library needing a profile update); Project Manager (jdawson@ocls.ca) SUBJECT: askON Library Guest Account Hello, This message is in regards to the askON Guest Account information for your library's resources. I discovered that the guest account isn't working during my shift:  Day of the week / Month / Date Shift: S... read more


Profile Update Request

244 views   |   4   10   |   Last updated on Oct 27, 2016   

askON communicatiON TO: Site Coordinator (First contact at the library needing a profile update); Project Manager (jdawson@ocls.ca) SUBJECT: askON Library Profile Hello, This message is in regards to the following component of your library's profile in the askON portal: ___(identify the profile category/ies in quesion)____. I discovered that the: [x] link was broken [x] info... read more


Inappropriate Behaviour Incident Report

192 views   |   6   8   |   Last updated on Oct 27, 2016   

p {color:#333333;} table {color:#333333;} Crisis Tools Communication LibraryH3lp Contact info Missed Shift Shift Replacement Request Profile Update Request Guest Account Update Request Inappropriate Behaviour Incident Report Partner TEXT numbers Staff Lists askonstaff@lists.ocls.ca: includes all askON staff and interns. ONLY USE for “just in time” service-related info that can help askON... read more


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